Comprehensive & non-comprehensive AMC

Comprehensive Amc Services

• Analysis of breakdowns or faults in the hardware and repairing/service of the same
• Includes spare parts replacments
• Repair activities at 1st level
• If repair work results in vain, replacment results
• Replacments with OEM parts based on availability, else with equivalent quality
• Preventive maintenance on agreed schedule/frequency. Excludes physical/mishandling, damages, manufacturers warranty non-coverages, accessories and consumables
• 10% of the AMC contract value to be allotted for Critical Part Inventory (CPI) / Spare Parts (SP)
• CPI/SP ratio enables uptime commitment of 99.5%
• Onsite engineer allocation as per clients requirement

• Analysis of breakdowns or faults in the hardware and reporting the cause/reason for the same
• Cost of the spare parts replacments to be borne by the clients
• Includes consultancies, suggestions to solve the hardware breakdowns/faults
• Onsite engineer allocation as per clients requirement